Frequently Asked Questions

Quick answers on ordering, logistics and products.

FAQ

How can I order as a trade partner?

Registered B2B customers reach us via the form or email. Our team follows up with assortment, terms and logistics.

What cold chain do you guarantee?

Storage and transport stay at -18°C end to end with documented cold-chain integrity — from warehouse to delivery.

Are Halal products available?

Yes — under our Başkent brand we offer certified 100% Halal chicken products for foodservice and retail.

Are there minimum order quantities?

MOQs depend on product and channel. Send your inquiry — we will prepare a tailored offer.